Zaaksysteem.nl was founded in 2009 and is located in Amsterdam. The company has over 30 employees and serves more than 50 customers throughout the Netherlands, with small and medium-sized municipalities being the main target group. This differs from Exxellence Groep, which mainly serves larger municipalities and other public bodies. Examples of customers of Zaaksysteem.nl are the municipality of Alkmaar, the municipality of Vijfheerenlanden and the municipality of Hof van Twente.
Zaaksysteem.nl enables its customers to work in a case-oriented way, through its own management system, as well as by providing a broader offering through delivering specific functionalities through partnerships.