Relyon and Way2connect join forces to form leading Field Service Management player

Relyon is strengthening its Field Service Management position through a strategic partnership with Way2connect, supported by Main Capital Partners. Relyon and Way2Connect are joining forces to form a leading player in the area of Field Service Management (FSM) and Workforce Management.

Main Capital Partners

The Hague, 29 September 2021 – Relyon is strengthening its Field Service Management position through a strategic partnership with Way2connect, supported by Main Capital Partners. Relyon and Way2Connect are joining forces to form a leading player in the area of Field Service Management (FSM) and Workforce Management. Way2connect is the first acquisition for Relyon, which was acquired by software investor Main earlier this year with the aim of building it into a leading European FSM group. Way2connect and Relyon were competitors in the Dutch FSM market. By joining forces the companies now have the strength to grow beyond their national borders.

Founded in 2001 in Nootdorp, Reylon is a specialized software supplier of FSM solutions for companies with a mobile field service. Relyon’s products enable the office staff and the field staff of companies in installation, construction, healthcare and many other sectors to complete their fieldwork in a fully automated fashion and with high efficiency. Currently, Relyon serves about 200 customers such as Nestle, PCI Nederland, Pirtek and Stulz and more than 5,000 end-users. The users of Relyon’s products are mostly companies with 10 to 100 field staff. Way2connect, which was founded in Etten-Leur in 2005, supplies equivalent solutions and serves around 100 customers in complementary sectors, such as the cleaning industry, with some 20 employees.

Standing strong together in a fast-growing market
During the acquisition process, a careful search was made for the best party to strengthen Relyon. ‘The Field Service Management market is one of the fastest growing software markets in the Benelux. Relyon and Way2connect have a similar history and years of experience in this market. The companies have a similar culture and are committed to provide innovative solutions for their customers. Therefore, we believe this is a perfect first step to expand the group’, explains Ivo van Deudekom, Senior Investment Manager at Main Capital Partners, who was responsible for the acquisition and is also Chairman of the Supervisory Board of Relyon.

Patrick Marelis, CEO of Relyon, is pleased with the partnership. ‘Together we can tap into a broader market. By combining our forces with those of Way2connect, Relyon now has the strength to grow into Belgium, Germany and Scandinavia. We want to supply the Service product in the North-West European market, unburdening our customers by automating their processes.’

Way2connect’s management team will take up key positions in the new organization. Dennis Pater and Tom van der Heijden, the founders of Way2connect, share the enthusiasm. Dennis Pater: ‘We are very enthusiastic about the possibilities this partnership will bring us.’ Tom van der Heijden: ‘We can now start to achieve our international goals and offer both old and new customers an even better service.’

Additional relevance for existing customers
The product portfolios of Relyon and Way2connect complement each other well, so the joining of forces offers many upsell and cross-sell opportunities. Link2, Way2connect’s main product, is a complete Planning and FSM system suitable for various industries. The real-time client/server application works both online and offline and can be used with virtually all types of administration software. Link2 enables efficient communication between the office and service managers, for example to quickly pass on changes in the planning process.

Relyon’s flagship product is the cloud-based Relyon Service Management Platform, which facilitates the service and invoicing process, produces work orders, manages customer data and includes a planning tool with trip planner. The platform works like a cockpit from which service managers have all the necessary information regarding the service and billing process available and can see the status of all service orders at a glance.

About Main Capital Partners
Main Capital Partners is a strategic investor with an exclusive focus on enterprise software. Main has almost 20 years of experience in building front-running software groups in the Benelux countries and the DACH and Nordics regions. Main is a strategic partner for management teams of software companies, with the aim to achieve sustainable growth in close cooperation. With a team of 45 employees at locations in The Hague, Stockholm and Düsseldorf, Main offers its portfolio companies strategic advice and pragmatic support. In September 2021, Main has over EUR 1 billion in assets under management.


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