Ymor was founded in 2003 and serves its customers from its headquarters in Utrecht, where currently more than 80 people work. Among their clients are Ahold, Ziggo, the Dutch Railways (NS), KPN, Port of Rotterdam, UWV, Eneco and the Municipality of The Hague who use the chain monitoring solutions from Ymor. The combination of years of experience in the field of APM tooling, in-depth knowledge of best practices in measuring performance and the support of its own software, is making Ymor unique in the market. This approach characterizes Ymor and allows customers to objectively and proactively monitor the performance of their IT from end user perspective. By doing this, the number of incidents and operational costs are reduced and “user happiness” is created.