synetics, founded in 1996, offers CMDB software that supports the management of the customer’s IT as well as asset landscape and facilitates IT Service management. Headquartered in Düsseldorf, synetics has approximately 40 employees and serves around 1,700 customers from various verticals, particularly the public sector. The company has a very strong partner network but also sells its software through direct channels.
synetics offers a software called i-doit in the CMDB (configuration management database) space that helps to document and manage IT and asset infrastructures as well as to identify interdependencies within the IT and asset landscape. The software documents existing assets, items and objects and facilitates customers to run compliant and efficient IT Service Management (ITSM) processes. Its flexibility and applicability to all industries allows companies of any size and business objective to start documenting their IT and assets at a reasonable price. With its own and third-party add-on modules that are offered via a marketplace, the i-doit solution can be extended towards a comprehensive ITSM suite that allows to further automate IT discovery, monitoring and IT security processes.