Zig, the market leader for best-of-breed software solutions in the real estate industry, has acquired software company Casix. This strengthens Zig’s market position and brings in an experienced and reliable partner in the field of digitalization and streamlining of complex rental mutation and maintenance processes. Casix is Zig’s second strategic add-on since Mian capital Partner’s investment in November 2021.
An innovative real estate cloud platform
Casix is the market leader with its cloud solution for real estate maintenance, in which housing associations and chain partners work together in on environment to handle maintenance requests efficiently and customer-oriented. With the use of Casix, maintenance processes are greatly simplified because Casix offers a unique common platform to which both contractor and housing corporation are connected. All important matters are recorded in this digital repository including the specific work, expected delivery date and lists of required materials. In addition, Casix facilitates clear and transparent communication for all parties involved, whereby all agreements, tasks and prices are recorded in the platform. This means that all process steps are clear before the maintenance order is executed. Zig and Casix have joint ambition for the housing association sector and the wide real estate sector: to digitize the chain processes ‘mutation’ and ‘repair’ from head to tail for employees, customer and chain partners. Together Zig and Casix can optimally digitize processes and involve tenants as much as possible. This will deliver both efficiency and higher customer satisfaction, because tenant are better and proactively informed, while employees need to ask much less, because information is easily available.
Gerbert Kooij, director of Zig: “We are very pleased that Casix has come on board with Zig. Casixs’ maintenance platform complements Zig’s product portfolio in many ways. Jointly, they cover for instance the entire rental mutation process. From this, many useful integrations between Casix’ rental mutation app and Zig’s housing system. The aim is to inform home seekers even better about the current status of a vacant home. In addition, tenants will soon be able to follow the repair request process completely. This will enable us to obtain profits on two fronts.”
Joining forces with Casix fits in with Zig’s best-of-breed strategy, in which process optimization and standardization are important starting points.
Kobbe van Daatselaar, CTO at Zig, explains “The combined product portfolio enables real estate organizations to further optimize two-labor-intensive processes and improve the customer experience. The mutation and maintenance process is now partly covered within the solutions of Zig and Casix. Thanks to the collaboration, we cover almost the entire process, resulting in a significantly improved process. In this way it will be possible in the future to improve the quality of advertising texts within the Zig offerings platform and to proactively inform tenants about the progress of a repair request, for example via a push notification from the app. Zig and Casix both have a strong focus on the use of CORA and VERA, the industry standards. Partly because of this, working with Casix is a logical choice for us.”
Remco van Niekerk and Eco Moll, partners at Casix, also see the collaboration as a step forward. Remco van Niekerk: “Casix and Zig are clearly complementary, both in terms of product portfolio and in terms of technology, 1 + 1 = 3 really applies. I also see a real fit in the culture of our companies, where we also add international experience. I am very proud of what we have achieved with Casix and I am convinced that the combination with Zig gives a new dimension to the development of software for all parties in the rental mutation and maintenance chains.”
Eco Moll adds: “Zig shares our sector-oriented approach, as well as the focus on innovative software that optimally supports work processes and is easy to use. As part of Zig, we can further develop our vision and offer both housing associations and contractors even more added value.”
The entire Casix team is incorporated into Zig’s organization. With this, Zig not only enriches its current portfolio with an innovative software platform, but also brings in an experienced team of business engineers and consultants, among others. With the additions of Casix, Zig now has approximately 150 employees.
About Zig
Zig was founded in 2011 and has acquired a leading position in the housing association and commercial real estate market. Zig supplies its software to a broad customer base of more than 160 organizations. Example of customers include De Alliantie, Rochdale, Sociale Verhuurders Haaglanden, DUWO, Mooiland, Klik voor Wonen, Thuis in Limburg, Elkien, Bouwinvest and A.S.R. The company has approximately 125 employees.
About Casix
Founded in 2014, Casix is a provider of cloud solutions for the corporate sector. The company offers a wide range of web portals and mobile apps aimed at self-service for tenants and support for field staff and chain partners. Casix is the market leader with its mutation process solution and also facilitates simplification of maintenance processes between housing associations and contractors. Casix supports more than 50 housing associations and has now connected more than 75 contractors to its platform. Examples of customers include Mitros, Beter Wonen Almelo, Eigen Haard, Ymere, Vecht & Omstreken, Woonbron, De Variabele and Hemubo. The Casix organization has approximately 25 employees.
About Main Capital Partners
Main Capital Partners is a leading software investor in the Benelux, DACH and the Nordics. Main has almost 20 years of experience in strengthening software companies and works closely together with management teams of its portfolio companies as a strategic partner, in order to realize sustainable growth and build excellent software groups. Main counts 60 employees and has offices in The Hague, Stockholm, Düsseldorf, Antwerp and the USA (Boston). As of October 2021, Main has over EUR 2.2 billion of assets under management. Main has invested in more than 150 software companies to date. These companies have created jobs for approximately 9000 employees.